Avaya: AI Features, Security & Risk Report
Avaya: AI Features, Security & Risk Report
AI Model Cards
Not Publicly Available
What is covered:
Do they have AI?
Do they train on my data?
Risk of Prompt Injection
Adherence to OWASP Top 10
Adherence to NIST AI RMF
26 risk vectors and more...
PromptArmor is trusted across the Fortune 50 and AmLaw 50
Global 2000
Software Company
Fortune 50
Healthcare Company
Top 10
Law Firm
Fortune 50
Technology Company
Fortune 100
Manufacturing Company
Top 10
Law Firm
Top 20
Law Firm
Cloud 100
Technology Company
Am Law
100 Law Firm
Avaya
Avaya Feature and Pricing Detail
Avaya Feature and Pricing Detail
Feature Details
Avaya Infinity Platform
Orchestrates LLMs and AI agents via Model Context Protocol (MCP) to call enterprise tools and data, route tasks, and generate responses within contact center workflows.
Avaya Infinity Platform
Orchestrates LLMs and AI agents via Model Context Protocol (MCP) to call enterprise tools and data, route tasks, and generate responses within contact center workflows.
Avaya Infinity Platform
Orchestrates LLMs and AI agents via Model Context Protocol (MCP) to call enterprise tools and data, route tasks, and generate responses within contact center workflows.
...
See more in full report.
...
See more in full report.
...
See more in full report.
Pricing Details
Freemium
Offers free tiers.
Freemium
Offers free tiers.
Freemium
Offers free tiers.
Per License
Charges per user, org, or access point.
Per License
Charges per user, org, or access point.
Per License
Charges per user, org, or access point.
Consumption-Based
Pay per token, API call, inference, etc.
Consumption-Based
Pay per token, API call, inference, etc.
Consumption-Based
Pay per token, API call, inference, etc.
Outcome-Based
Pay only when certain results or performance goals are achieved
Outcome-Based
Pay only when certain results or performance goals are achieved
Outcome-Based
Pay only when certain results or performance goals are achieved
Why are you here?
Are you spending time figuring out what Avaya even does?
Are you spending time figuring out what Avaya even does?
Is the business asking you to review the AI risk in Avaya
Is the business asking you to review the AI risk in Avaya
Do you know when Avaya is updating its AI features?
Do you know when Avaya is updating its AI features?
We're here to help!
AI Risk Intelligence
Why is AI risk important?
Even well-secured apps can leak data
Even well-secured apps can leak data
13%
of enterprises have suffered an AI-related security breach in the last year. These include AI-generated phishing and malicious prompt injection.
$4.4M
average cost per incident - with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.
Assessing and Monitoring AI Risk becomes crucial
threats are real, fast-evolving, and uniquely difficult to detect. Staying proactive ensures you catch vulnerabilities before they become costly breaches both fiscally and reputationally.
Avaya
Avaya
Avaya
Here are some facts about Avaya
Here are some facts about Avaya
#1
Avaya was established in 2000 as a spin-off from Lucent Technologies, which itself originated from AT&T, and has grown into a global leader in business collaboration and communication solutions with offices in 145 countries and approximately 12,700 employees worldwide.
#1
Avaya was established in 2000 as a spin-off from Lucent Technologies, which itself originated from AT&T, and has grown into a global leader in business collaboration and communication solutions with offices in 145 countries and approximately 12,700 employees worldwide.
#1
Avaya was established in 2000 as a spin-off from Lucent Technologies, which itself originated from AT&T, and has grown into a global leader in business collaboration and communication solutions with offices in 145 countries and approximately 12,700 employees worldwide.
#2
The company went private in 2007 after being acquired by private equity firms TPG Capital and Silver Lake Partners, enabling it to accelerate innovation and expand its portfolio, including acquisitions like Nortel Enterprise Solutions and Radvision.
#2
The company went private in 2007 after being acquired by private equity firms TPG Capital and Silver Lake Partners, enabling it to accelerate innovation and expand its portfolio, including acquisitions like Nortel Enterprise Solutions and Radvision.
#2
The company went private in 2007 after being acquired by private equity firms TPG Capital and Silver Lake Partners, enabling it to accelerate innovation and expand its portfolio, including acquisitions like Nortel Enterprise Solutions and Radvision.
#3
Avaya provides cloud communications and unified communications platforms serving over 220,000 customer locations in 190 countries, with a strong focus on multi-channel customer engagement, hybrid cloud deployments, and advanced technologies such as AI and intelligent routing.
#3
Avaya provides cloud communications and unified communications platforms serving over 220,000 customer locations in 190 countries, with a strong focus on multi-channel customer engagement, hybrid cloud deployments, and advanced technologies such as AI and intelligent routing.
#3
Avaya provides cloud communications and unified communications platforms serving over 220,000 customer locations in 190 countries, with a strong focus on multi-channel customer engagement, hybrid cloud deployments, and advanced technologies such as AI and intelligent routing.
Impact
Unlock the Full AI Risk Report
Unlock the Full AI Risk Report
For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.
For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.
Adherence to OWASP Top 10
Do they train on my data?
Risk of Prompt Injection
Adherence to NIST
Do they have Web Search?
And more...
FAQ
Answers to your most common questions
Answers to your most common questions
What are the new AI security risks?
What industries do you specialize in?
How do I see how a vendor maps to the OWASP for LLM top 10
What are the new AI security risks?
What industries do you specialize in?
How do I see how a vendor maps to the OWASP for LLM top 10
Contact us
Want a live walkthrough of this report?
Want a live walkthrough of this report?
Harvey
Harvey
Anthropic Claude Code
Anthropic Claude Code
Abnormal Ai
Abnormal Ai
Atlassian Loom
Atlassian Loom
Kingdee
Kingdee
Greenplaces
Greenplaces
Klarity
Klarity
Simpleshow
Simpleshow
Vertex Inc
Vertex Inc
Algo
Algo
Soundtrack
Soundtrack
Trimble
Trimble
Carescribe
Carescribe
Dari Motion
Dari Motion
Webz.Io
Webz.Io
Qt Group
Qt Group
Hireez
Hireez
Trinamix
Trinamix
Ansira
Ansira
Epiplex
Epiplex
Nexthink
Nexthink
Invoca
Invoca
Homethrive
Homethrive
Northern Light
Northern Light
Zapproved
Zapproved
Orange Logic
Orange Logic
Constructconnect
Constructconnect
Vivi
Vivi
Transcepta
Transcepta
Sourcegraph
Sourcegraph
Perkinelmer
Perkinelmer
Dust
Dust
Openreel
Openreel
E2Open
E2Open
Green Cabbage
Green Cabbage
Exterro
Exterro
Macabacus
Macabacus
Fis
Fis
Maxon
Maxon
Paligo
Paligo
Here
Here
All Traffic Solutions
All Traffic Solutions
Powtoon
Powtoon
Thomson Reuters
Thomson Reuters
Dentaquest
Dentaquest
Descartes Systems Group
Descartes Systems Group
Appspace
Appspace
Moodys
Moodys
Nexgen
Nexgen
Incorta
Incorta
Harmonic
Harmonic
Texthelp
Texthelp
Pandadoc
Pandadoc
Fama
Fama
Cyberark
Cyberark
Lextext Ai
Lextext Ai
Hottinger Brüel & Kjær (Hbk)
Hottinger Brüel & Kjær (Hbk)
Keysight Technologies
Keysight Technologies
Jmp Statistical Discovery
Jmp Statistical Discovery
Asignet
Asignet
Originlab
Originlab
Leandata
Leandata
Kahoot!
Kahoot!
Hippocratic Ai
Hippocratic Ai
Hackerearth
Hackerearth
Quest Analytics
Quest Analytics
Smartcat
Smartcat
Fractal Analytics
Fractal Analytics
Altair Engineering Inc
Altair Engineering Inc
Google Threat Intelligence
Google Threat Intelligence
Botify
Botify
Airops
Airops
Carenet Health
Carenet Health
Hyland
Hyland
Page Vault
Page Vault
Centari
Centari
Usu Solutions
Usu Solutions
Google Agentspace
Google Agentspace
Milliman
Milliman
Gartner
Gartner
Lm Studio
Lm Studio
Equilar
Equilar
Claris
Claris
Deepip
Deepip
Litera: Metadact
Litera: Metadact
Chatgpt For Enterprise
Chatgpt For Enterprise
Passmark Software
Passmark Software
Litellm
Litellm
Google Vertex
Google Vertex
Concentrix
Concentrix
Conduent
Conduent
Conveyor
Conveyor
Grammarly Ai
Grammarly Ai
Qualitest
Qualitest
Workato
Workato
Carelon Behavioral Health
Carelon Behavioral Health
Vincent Ai
Vincent Ai
Nvoq Incorporated
Nvoq Incorporated
Avaya
Avaya
Client Hub
Client Hub
Content Guru
Content Guru
Dioptra
Dioptra
Miro
Miro
Crowd Comms
Crowd Comms
Ramsoft
Ramsoft
Hebbia
Hebbia
Azure Ai Foundry
Azure Ai Foundry
Carta
Carta
Cognism
Cognism
F5
F5
Zscaler
Zscaler
Jus Mundi
Jus Mundi
Notion
Notion
Webflow
Webflow
Omnissa
Omnissa
Cybsafe
Cybsafe
Strategy
Strategy
Vyne Dental
Vyne Dental
Linear Orbit
Linear Orbit
Read Ai
Read Ai
Closebot
Closebot
Customerly
Customerly
Monday
Monday
Chase
Chase
Reltio
Reltio
Iron Mountain
Iron Mountain
Gong
Gong
Viz.Ai
Viz.Ai
Getty Images
Getty Images
Cursor
Cursor
Microsoft Copilot
Microsoft Copilot
Builder.Io
Builder.Io
Greenhouse
Greenhouse
Topaz Labs Llc
Topaz Labs Llc
Amazon Bedrock
Amazon Bedrock
Together Ai
Together Ai
Sieve Data
Sieve Data
Amazon Bedrock Platform
Amazon Bedrock Platform
Corellian Systems
Corellian Systems
Pigment
Pigment
Yardee
Yardee
Helpcrunch
Helpcrunch
Bloomberg Law
Bloomberg Law
Salesforce Ai
Salesforce Ai
Bigmind
Bigmind
Weya
Weya
Leadiq
Leadiq
Guru
Guru
Warmy
Warmy
Dronahq
Dronahq
People.Ai
People.Ai
Lindy
Lindy
Legora
Legora
Vasco
Vasco
Dialpad
Dialpad
Lemon Slice
Lemon Slice
Relay.App
Relay.App
Tenor
Tenor
Aifrontdesk
Aifrontdesk
Bit.Ai
Bit.Ai
Whatfix
Whatfix
Poll Everywhere
Poll Everywhere
Vmray
Vmray
Envoy
Envoy
Partnerize
Partnerize
Ringover
Ringover
Sybill.Ai
Sybill.Ai
Voxo Ai
Voxo Ai
Unwrap.Ai
Unwrap.Ai
Imprivata
Imprivata
Nametag
Nametag
Lattice
Lattice
Gather Ai
Gather Ai
Writesonic
Writesonic
Litero
Litero
Salesrobot
Salesrobot
Storydoc
Storydoc
Outbound Ai
Outbound Ai
Tanium
Tanium
Gumloop
Gumloop
Anomalo
Anomalo
Suger
Suger
Labra
Labra
Zelo
Zelo