Customerly: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

Customerly: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

Customerly: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

PromptArmor is trusted across the Fortune 50 and AmLaw 50

Customerly

Customerly Feature and Pricing Detail

Customerly Feature and Pricing Detail

Feature Details

Aura

Handles customer conversations as an AI chat assistant, detects intents to start chatflows, runs mission-based workflows, supports multilingual replies with confidence scores, escalates cases to agents, and tracks performance.

Aura

Handles customer conversations as an AI chat assistant, detects intents to start chatflows, runs mission-based workflows, supports multilingual replies with confidence scores, escalates cases to agents, and tracks performance.

Aura

Handles customer conversations as an AI chat assistant, detects intents to start chatflows, runs mission-based workflows, supports multilingual replies with confidence scores, escalates cases to agents, and tracks performance.

...

See more in full report.

...

See more in full report.

...

See more in full report.

Pricing Details

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Why are you here?

Are you spending time figuring out what Customerly even does?

Are you spending time figuring out what Customerly even does?

Is the business asking you to review the AI risk in Customerly

Is the business asking you to review the AI risk in Customerly

Do you know when Customerly is updating its AI features?

Do you know when Customerly is updating its AI features?

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We're here to help!

AI Risk Intelligence

Why is AI risk important?

Even well-secured apps can leak data

Even well-secured apps can leak data

13%

of enterprises have suffered an AI-related security breach in the last year. These include AI-generated phishing and Malicious prompt injection.

$4.4M

average cost per incident - with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

Assessing and Monitoring AI Risk becomes crucial

threats are real, fast-evolving, and uniquely difficult to detect. Staying proactive ensures you catch vulnerabilities before they become costly breaches both fiscally and reputationally.

Customerly

Here are some facts about Customerly

Here are some facts about Customerly

#1

Customerly is a modern, AI-powered customer support and engagement suite specifically designed for SaaS companies and fast-growing digital businesses. It offers features like live chat, email marketing, and customer surveys to enhance customer interaction.

#1

Customerly is a modern, AI-powered customer support and engagement suite specifically designed for SaaS companies and fast-growing digital businesses. It offers features like live chat, email marketing, and customer surveys to enhance customer interaction.

#1

Customerly is a modern, AI-powered customer support and engagement suite specifically designed for SaaS companies and fast-growing digital businesses. It offers features like live chat, email marketing, and customer surveys to enhance customer interaction.

#2

The company was able to grow from 0 to 2500 users primarily through word-of-mouth and strategic use of a "powered by" label on its live chat widget. This growth was achieved without relying on external investors.

#2

The company was able to grow from 0 to 2500 users primarily through word-of-mouth and strategic use of a "powered by" label on its live chat widget. This growth was achieved without relying on external investors.

#2

The company was able to grow from 0 to 2500 users primarily through word-of-mouth and strategic use of a "powered by" label on its live chat widget. This growth was achieved without relying on external investors.

#3

Customerly launched a successful Lifetime Deal (LTD) strategy, where customers pay once for a lifetime license, which helped the company raise significant funds quickly. This approach allowed them to accelerate their growth without traditional investment.

#3

Customerly launched a successful Lifetime Deal (LTD) strategy, where customers pay once for a lifetime license, which helped the company raise significant funds quickly. This approach allowed them to accelerate their growth without traditional investment.

#3

Customerly launched a successful Lifetime Deal (LTD) strategy, where customers pay once for a lifetime license, which helped the company raise significant funds quickly. This approach allowed them to accelerate their growth without traditional investment.

Impact

Unlock the Full AI Risk Report

Unlock the Full AI Risk Report

For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.

For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.

Adherence to OWASP Top 10

Adherence to OWASP Top 10

Do they train on my data?

Do they train on my data?

Risk of Prompt Injection

Risk of Prompt Injection

Adherence to NIST

Adherence to NIST

Do they have Web Search?

Do they have Web Search?

And more...

And more...

FAQ

Answers to your most common questions

Answers to your most common questions

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

Contact us

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