Dialpad: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

Dialpad: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

Dialpad: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

PromptArmor is trusted across the Fortune 50 and AmLaw 50

Dialpad

Dialpad Feature and Pricing Detail

Dialpad Feature and Pricing Detail

Feature Details

Dialpad AI

Transcribes and analyzes calls and meetings, and provides features such as AI call summaries, AI Recaps, AI Live Coach, AI Playbooks, AI Scorecards, AI CSAT, and Custom Moments.

Dialpad AI

Transcribes and analyzes calls and meetings, and provides features such as AI call summaries, AI Recaps, AI Live Coach, AI Playbooks, AI Scorecards, AI CSAT, and Custom Moments.

Dialpad AI

Transcribes and analyzes calls and meetings, and provides features such as AI call summaries, AI Recaps, AI Live Coach, AI Playbooks, AI Scorecards, AI CSAT, and Custom Moments.

...

See more in full report.

...

See more in full report.

...

See more in full report.

Pricing Details

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Why are you here?

Are you spending time figuring out what Dialpad even does?

Are you spending time figuring out what Dialpad even does?

Is the business asking you to review the AI risk in Dialpad

Is the business asking you to review the AI risk in Dialpad

Do you know when Dialpad is updating its AI features?

Do you know when Dialpad is updating its AI features?

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We're here to help!

AI Risk Intelligence

Why is AI risk important?

Even well-secured apps can leak data

Even well-secured apps can leak data

13%

of enterprises have suffered an AI-related security breach in the last year. These include AI-generated phishing and Malicious prompt injection.

$4.4M

average cost per incident - with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

Assessing and Monitoring AI Risk becomes crucial

threats are real, fast-evolving, and uniquely difficult to detect. Staying proactive ensures you catch vulnerabilities before they become costly breaches both fiscally and reputationally.

Dialpad

Here are some facts about Dialpad

Here are some facts about Dialpad

#1

Dialpad was founded in 2011 by Craig Walker and Brian Peterson, both veterans of Google Voice, and has evolved from a cloud-based phone system into a unified business communications platform combining telephony, meetings, messaging, and AI-powered analytics.

#1

Dialpad was founded in 2011 by Craig Walker and Brian Peterson, both veterans of Google Voice, and has evolved from a cloud-based phone system into a unified business communications platform combining telephony, meetings, messaging, and AI-powered analytics.

#1

Dialpad was founded in 2011 by Craig Walker and Brian Peterson, both veterans of Google Voice, and has evolved from a cloud-based phone system into a unified business communications platform combining telephony, meetings, messaging, and AI-powered analytics.

#2

The company has over 3,000 customers and generates approximately $200 million in annual recurring revenue, positioning itself as a strong competitor in enterprise-grade global phone systems and unified communications.

#2

The company has over 3,000 customers and generates approximately $200 million in annual recurring revenue, positioning itself as a strong competitor in enterprise-grade global phone systems and unified communications.

#2

The company has over 3,000 customers and generates approximately $200 million in annual recurring revenue, positioning itself as a strong competitor in enterprise-grade global phone systems and unified communications.

#3

Dialpad leverages proprietary data from over 4 billion minutes of voice and meeting interactions to power advanced AI features such as call summarization and AI coaching, differentiating itself with an integrated AI-driven communications platform.

#3

Dialpad leverages proprietary data from over 4 billion minutes of voice and meeting interactions to power advanced AI features such as call summarization and AI coaching, differentiating itself with an integrated AI-driven communications platform.

#3

Dialpad leverages proprietary data from over 4 billion minutes of voice and meeting interactions to power advanced AI features such as call summarization and AI coaching, differentiating itself with an integrated AI-driven communications platform.

Impact

Unlock the Full AI Risk Report

Unlock the Full AI Risk Report

For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.

For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.

Adherence to OWASP Top 10

Adherence to OWASP Top 10

Do they train on my data?

Do they train on my data?

Risk of Prompt Injection

Risk of Prompt Injection

Adherence to NIST

Adherence to NIST

Do they have Web Search?

Do they have Web Search?

And more...

And more...

FAQ

Answers to your most common questions

Answers to your most common questions

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

Contact us

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