Helpcrunch: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

Helpcrunch: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

Helpcrunch: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

PromptArmor is trusted across the Fortune 50 and AmLaw 50

Helpcrunch

Helpcrunch Feature and Pricing Detail

Helpcrunch Feature and Pricing Detail

Feature Details

AI Agents

AI chat agents that answer user and customer queries.

AI Agents

AI chat agents that answer user and customer queries.

AI Agents

AI chat agents that answer user and customer queries.

...

See more in full report.

...

See more in full report.

...

See more in full report.

Pricing Details

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Why are you here?

Are you spending time figuring out what Helpcrunch even does?

Are you spending time figuring out what Helpcrunch even does?

Is the business asking you to review the AI risk in Helpcrunch

Is the business asking you to review the AI risk in Helpcrunch

Do you know when Helpcrunch is updating its AI features?

Do you know when Helpcrunch is updating its AI features?

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We're here to help!

AI Risk Intelligence

Why is AI risk important?

Even well-secured apps can leak data

Even well-secured apps can leak data

13%

of enterprises have suffered an AI-related security breach in the last year. These include AI-generated phishing and Malicious prompt injection.

$4.4M

average cost per incident - with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

Assessing and Monitoring AI Risk becomes crucial

threats are real, fast-evolving, and uniquely difficult to detect. Staying proactive ensures you catch vulnerabilities before they become costly breaches both fiscally and reputationally.

Helpcrunch

Here are some facts about Helpcrunch

Here are some facts about Helpcrunch

#1

HelpCrunch was founded to solve the problem of fragmented customer communication by integrating multiple channels such as live chat, email, SMS, and in-app messaging into a single platform, enabling businesses to manage customer interactions more effectively.

#1

HelpCrunch was founded to solve the problem of fragmented customer communication by integrating multiple channels such as live chat, email, SMS, and in-app messaging into a single platform, enabling businesses to manage customer interactions more effectively.

#1

HelpCrunch was founded to solve the problem of fragmented customer communication by integrating multiple channels such as live chat, email, SMS, and in-app messaging into a single platform, enabling businesses to manage customer interactions more effectively.

#2

The platform is primarily targeted at startups and small to medium-sized businesses, offering an all-in-one solution that combines live chat, email marketing, and help desk functionalities to reduce complexity and lower software costs.

#2

The platform is primarily targeted at startups and small to medium-sized businesses, offering an all-in-one solution that combines live chat, email marketing, and help desk functionalities to reduce complexity and lower software costs.

#2

The platform is primarily targeted at startups and small to medium-sized businesses, offering an all-in-one solution that combines live chat, email marketing, and help desk functionalities to reduce complexity and lower software costs.

#3

HelpCrunch supports multichannel customer engagement with features like customizable chat widgets, AI-powered text assistance, automated lead qualification, and seamless integration with other tools, making it a versatile choice for improving customer support and sales conversion.

#3

HelpCrunch supports multichannel customer engagement with features like customizable chat widgets, AI-powered text assistance, automated lead qualification, and seamless integration with other tools, making it a versatile choice for improving customer support and sales conversion.

#3

HelpCrunch supports multichannel customer engagement with features like customizable chat widgets, AI-powered text assistance, automated lead qualification, and seamless integration with other tools, making it a versatile choice for improving customer support and sales conversion.

Impact

Unlock the Full AI Risk Report

Unlock the Full AI Risk Report

For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.

For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.

Adherence to OWASP Top 10

Adherence to OWASP Top 10

Do they train on my data?

Do they train on my data?

Risk of Prompt Injection

Risk of Prompt Injection

Adherence to NIST

Adherence to NIST

Do they have Web Search?

Do they have Web Search?

And more...

And more...

FAQ

Answers to your most common questions

Answers to your most common questions

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10