Zoom Logo
Webex Logo

Compare Zoom vs Webex: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherence to NIST AI RMF

26 risk vectors and more...

Sample of Zoom vs Webex Security Report
Sample of Zoom vs Webex Security Report

PromptArmor is trusted across the Fortune 50 and AmLaw 50

How do you protect your data when using AI in Zoom and Webex?

AI Feature breakdown for Zoom vs Webex

Zoom's AI Feature Set

AI Companion Panel

Q&A chatbot interface with contextual knowledge of the Zoom ecosystem and any additional provided data sources (e.g., uploaded files, web access, and Google or Microsoft integrations).

AI Companion Panel

Q&A chatbot interface with contextual knowledge of the Zoom ecosystem and any additional provided data sources (e.g., uploaded files, web access, and Google or Microsoft integrations).

AI Companion Panel

Q&A chatbot interface with contextual knowledge of the Zoom ecosystem and any additional provided data sources (e.g., uploaded files, web access, and Google or Microsoft integrations).

...

See more in full report.

...

See more in full report.

...

See more in full report.

Webex's AI Feature Set

AI Assistant for Webex Suite

Schedules meetings, creates AI-generated summaries, and transforms presentations into videos. Translates video content to multiple languages.

AI Assistant for Webex Suite

Schedules meetings, creates AI-generated summaries, and transforms presentations into videos. Translates video content to multiple languages.

AI Assistant for Webex Suite

Schedules meetings, creates AI-generated summaries, and transforms presentations into videos. Translates video content to multiple languages.

...

See more in full report.

...

See more in full report.

...

See more in full report.

Pricing

Here is the pricing model breakdown for Zoom and Webex

Zoom's AI pricing model

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Webex's AI pricing model

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Why is AI risk important?

Even well-secured apps can leak data

13%

of enterprises have suffered an AI-related security breach in the last year. These include AI-generated phishing and malicious prompt injection.

$4.4M

average cost per incident - with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

Assessing and Monitoring AI Risk becomes crucial

threats are real, fast-evolving, and uniquely difficult to detect. Staying proactive ensures you catch vulnerabilities before they become costly breaches both fiscally and reputationally.

Quick Facts for Reference

Here are some facts about Zoom and Webex

Zoom Logo

#1

Widely recognized for innovation, focusing on a full AI-first open work platform.

Zoom Logo

#1

Widely recognized for innovation, focusing on a full AI-first open work platform.

Zoom Logo

#1

Widely recognized for innovation, focusing on a full AI-first open work platform.

Zoom Logo

#2

Strong push into “agentic AI,” with features that automate meeting summaries, intent-based routing, and custom agent creation.

Zoom Logo

#2

Strong push into “agentic AI,” with features that automate meeting summaries, intent-based routing, and custom agent creation.

Zoom Logo

#2

Strong push into “agentic AI,” with features that automate meeting summaries, intent-based routing, and custom agent creation.

Zoom Logo

#3

Named a 2025 “most innovative company,” Zoom aims to enhance productivity and build deeper human connections through AI-powered collaboration.

Zoom Logo

#3

Named a 2025 “most innovative company,” Zoom aims to enhance productivity and build deeper human connections through AI-powered collaboration.

Zoom Logo

#3

Named a 2025 “most innovative company,” Zoom aims to enhance productivity and build deeper human connections through AI-powered collaboration.

Webex Logo

#1

Industry leader in “agentic AI,”—AI that can anticipate needs, complete tasks, and handle autonomous interactions and summaries.

Webex Logo

#1

Industry leader in “agentic AI,”—AI that can anticipate needs, complete tasks, and handle autonomous interactions and summaries.

Webex Logo

#1

Industry leader in “agentic AI,”—AI that can anticipate needs, complete tasks, and handle autonomous interactions and summaries.

Webex Logo

#2

Heavy focus on cross-platform consistency, security, and robust privacy principles.

Webex Logo

#2

Heavy focus on cross-platform consistency, security, and robust privacy principles.

Webex Logo

#2

Heavy focus on cross-platform consistency, security, and robust privacy principles.

Webex Logo

#3

User engagement with AI-powered features up by over 250% year-over-year, reflecting mainstream adoption among enterprise customers.

Webex Logo

#3

User engagement with AI-powered features up by over 250% year-over-year, reflecting mainstream adoption among enterprise customers.

Webex Logo

#3

User engagement with AI-powered features up by over 250% year-over-year, reflecting mainstream adoption among enterprise customers.

Impact

Unlock the Full AI Risk Report

For comprehensive overview of the AI risk of a vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10, NIST RMF. MITRE ATLAS and more.

Adherence to OWASP Top 10

Do they train on my data?

Risk of Prompt Injection

Adherence to NIST

Do they have Web Search?

And more...

FAQ

Answers to your most common questions

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

Contact us

Want a live walkthrough of this report?

Top 30 Requested Comparisons

Compare Canva vs Adobe Firefly: AI Features, Security & Risk Report

Compare Canva vs Adobe Firefly: AI Features, Security & Risk Report

Compare Coveo vs Algolia: AI Features, Security & Risk Report

Compare Coveo vs Algolia: AI Features, Security & Risk Report

Compare Cursor vs Amazon CodeWhisperer: AI Features, Security & Risk Report

Compare Cursor vs Amazon CodeWhisperer: AI Features, Security & Risk Report

Compare Cursor vs Github Copilot: AI Features, Security & Risk Report

Compare Cursor vs Github Copilot: AI Features, Security & Risk Report

Compare Cursor vs Replit: AI Features, Security & Risk Report

Compare Cursor vs Replit: AI Features, Security & Risk Report

Compare Duck Creek vs Gradient AI: AI Features, Security & Risk Report

Compare Duck Creek vs Gradient AI: AI Features, Security & Risk Report

Compare Fathom vs Otter.ai: AI Features, Security & Risk Report

Compare Fathom vs Otter.ai: AI Features, Security & Risk Report

Compare Github Copilot vs Amazon CodeWhisperer: AI Features, Security & Risk Report

Compare Github Copilot vs Amazon CodeWhisperer: AI Features, Security & Risk Report

Compare Glean vs Algolia: AI Features, Security & Risk Report

Compare Glean vs Algolia: AI Features, Security & Risk Report

Compare Glean vs Coveo: AI Features, Security & Risk Report

Compare Glean vs Coveo: AI Features, Security & Risk Report

Compare Google Workspace vs Microsoft 365: AI Features, Security & Risk Report

Compare Google Workspace vs Microsoft 365: AI Features, Security & Risk Report

Compare Guidewire vs Duck Creek: AI Features, Security & Risk Report

Compare Guidewire vs Duck Creek: AI Features, Security & Risk Report

Compare Guidewire vs Gradient AI: AI Features, Security & Risk Report

Compare Guidewire vs Gradient AI: AI Features, Security & Risk Report

Compare Harvey vs CoCounsel: AI Features, Security & Risk Report

Compare Harvey vs CoCounsel: AI Features, Security & Risk Report

Compare Harvey vs Legora: AI Features, Security & Risk Report

Compare Harvey vs Legora: AI Features, Security & Risk Report

Compare Intercom vs Drift: AI Features, Security & Risk Report

Compare Intercom vs Drift: AI Features, Security & Risk Report

Compare Intercom vs LivePerson: AI Features, Security & Risk Report

Compare Intercom vs LivePerson: AI Features, Security & Risk Report

Compare IQVIA vs Medidata: AI Features, Security & Risk Report

Compare IQVIA vs Medidata: AI Features, Security & Risk Report

Compare Legora vs CoCounsel: AI Features, Security & Risk Report

Compare Legora vs CoCounsel: AI Features, Security & Risk Report

Compare LivePerson vs Drift: AI Features, Security & Risk Report

Compare LivePerson vs Drift: AI Features, Security & Risk Report

Compare Notion vs Guru: AI Features, Security & Risk Report

Compare Notion vs Guru: AI Features, Security & Risk Report

Compare Phantom vs Eightfold: AI Features, Security & Risk Report

Compare Phantom vs Eightfold: AI Features, Security & Risk Report

Compare Replit vs Sourcegraph Cody: AI Features, Security & Risk Report

Compare Replit vs Sourcegraph Cody: AI Features, Security & Risk Report

Compare Salesforce vs Hubspot: AI Features, Security & Risk Report

Compare Salesforce vs Hubspot: AI Features, Security & Risk Report

Compare Slack vs Microsoft Teams: AI Features, Security & Risk Report

Compare Slack vs Microsoft Teams: AI Features, Security & Risk Report

Compare Veeva vs IQVIA: AI Features, Security & Risk Report

Compare Veeva vs IQVIA: AI Features, Security & Risk Report

Compare Veeva vs Medidata: AI Features, Security & Risk Report

Compare Veeva vs Medidata: AI Features, Security & Risk Report

Compare Zendesk vs Intercom: AI Features, Security & Risk Report

Compare Zendesk vs Intercom: AI Features, Security & Risk Report

Compare Zoom vs Webex: AI Features, Security & Risk Report

Compare Zoom vs Webex: AI Features, Security & Risk Report