Compare Zoom vs Webex: AI Features, Security & Risk Report

Compare Zoom vs Webex: AI Features, Security & Risk Report

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherence to NIST AI RMF

26 risk vectors and more...

Sample of Zoom vs Webex Security Report
Sample of Zoom vs Webex Security Report
Sample of Zoom vs Webex Security Report

What is covered:

What is covered:

Do they have AI?

Do they train on my data?

Risk of Prompt Injection

Adherence to OWASP Top 10

Adherent to NIST AI RMF

26 risk vectors and more...

PromptArmor is trusted across the Fortune 50 and AmLaw 50

  • Global 1000 Financial Institution
    Fortune 50 Technology Company
    Fortune 50 Healthcare Company
    Top 10 Law Firm
    Fortune 100 Technology Company
    Top 20 Law Firm
    Cloud 100 Technology Company
    Public YC Company
    Am Law 100 Law Firm
    Global 2000 Software Company
    Cloud 100 Technology Company

AI Feature Breakdown Comparison

AI Feature breakdown for Zoom vs Webex

Zoom's AI Feature Set

AI Companion Panel

Q&A chatbot interface with contextual knowledge of the Zoom ecosystem and any additional provided data sources (e.g., uploaded files, web access, and Google or Microsoft integrations).

...

See more in full report.

Webex's AI Feature Set

AI Assistant for Webex Suite

Schedules meetings, creates AI-generated summaries, and transforms presentations into videos. Translates video content to multiple languages.

...

See more in full report.

Pricing Model Breakdown

Here is the pricing model breakdown for Zoom and Webex

Zoom's AI pricing model

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Webex's AI pricing model

Freemium

Offers free tiers.

Freemium

Offers free tiers.

Per License

Charges per user, org, or access point.

Per License

Charges per user, org, or access point.

Consumption-Based

Pay per token, API call, inference, etc.

Consumption-Based

Pay per token, API call, inference, etc.

Outcome-Based

Pay only when certain results or performance goals are achieved

Outcome-Based

Pay only when certain results or performance goals are achieved

Why is AI risk important when comparing vendors?

Even well-secured apps can leak data

13%

of enterprises have suffered an AI-related security breach in the last year. These include AI-generated phishing and Malicious prompt injection.

13%

of enterprises have suffered an AI-related security breach in the last year. These include AI-generated phishing and Malicious prompt injection.

$4.4M

average cost per incident - with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

$4.4M

average cost per incident - with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

Assessing and Monitoring AI Risk becomes crucial

threats are real, fast-evolving, and uniquely difficult to detect. Staying proactive ensures you catch vulnerabilities before they become costly breaches both fiscally and reputationally.

Assessing and Monitoring AI Risk becomes crucial

threats are real, fast-evolving, and uniquely difficult to detect. Staying proactive ensures you catch vulnerabilities before they become costly breaches both fiscally and reputationally.

Quick Facts for Comparison

Here are some facts about Zoom and Webex

Zoom Logo

Zoom

Widely recognized for innovation, focusing on a full AI-first open work platform.

Zoom Logo

Zoom

Widely recognized for innovation, focusing on a full AI-first open work platform.

Zoom Logo

Zoom

Widely recognized for innovation, focusing on a full AI-first open work platform.

Zoom Logo

Zoom

Strong push into “agentic AI,” with features that automate meeting summaries, intent-based routing, and custom agent creation.

Zoom Logo

Zoom

Strong push into “agentic AI,” with features that automate meeting summaries, intent-based routing, and custom agent creation.

Zoom Logo

Zoom

Strong push into “agentic AI,” with features that automate meeting summaries, intent-based routing, and custom agent creation.

Zoom Logo

Zoom

Named a 2025 “most innovative company,” Zoom aims to enhance productivity and build deeper human connections through AI-powered collaboration.

Zoom Logo

Zoom

Named a 2025 “most innovative company,” Zoom aims to enhance productivity and build deeper human connections through AI-powered collaboration.

Zoom Logo

Zoom

Named a 2025 “most innovative company,” Zoom aims to enhance productivity and build deeper human connections through AI-powered collaboration.

Webex Logo

Webex

Industry leader in “agentic AI,”—AI that can anticipate needs, complete tasks, and handle autonomous interactions and summaries.

Webex Logo

Webex

Industry leader in “agentic AI,”—AI that can anticipate needs, complete tasks, and handle autonomous interactions and summaries.

Webex Logo

Webex

Industry leader in “agentic AI,”—AI that can anticipate needs, complete tasks, and handle autonomous interactions and summaries.

Webex Logo

Webex

Heavy focus on cross-platform consistency, security, and robust privacy principles.

Webex Logo

Webex

Heavy focus on cross-platform consistency, security, and robust privacy principles.

Webex Logo

Webex

Heavy focus on cross-platform consistency, security, and robust privacy principles.

Webex Logo

Webex

User engagement with AI-powered features up by over 250% year-over-year, reflecting mainstream adoption among enterprise customers.

Webex Logo

Webex

User engagement with AI-powered features up by over 250% year-over-year, reflecting mainstream adoption among enterprise customers.

Webex Logo

Webex

User engagement with AI-powered features up by over 250% year-over-year, reflecting mainstream adoption among enterprise customers.

Impact

Unlock the Full AI Risk Comparison Report

For comprehensive overview of the AI risk of each vendor, covering 26 different risk vectors mapped to the leading frameworks like OWASP LLM Top 10 and more.

Adherence to OWASP Top 10

Do they train on my data?

Do they train on my data?

Risk of Prompt Injection

Adherence to NIST

Do they have Web Search?

Do they have Web Search?

And more...

FAQ

Answers to your most common questions

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

What are the new AI security risks?

What industries do you specialize in?

How do I see how a vendor maps to the OWASP for LLM top 10

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